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Terms

Thank you for visiting the Wilde Willow online boutique. By visiting our website you agreed to and understand the terms and conditions of our website and company. It is your responsibility to become familiar with our processes including purchasing, shipping, returns, exchanges, refunds, fraud, liability and security.

We encourage our visitors to read carefully through our terms & conditions before using our online service. All of our terms and conditions are very simple and have been designed to help you with your online shopping needs.

 

OWNERSHIP OF WEBSITE & CONTENT

All content and images found on the Wilde Willow site are copyright and owned by Wilde Willow. Any use of the site or its contents other than for personal, non-commercial use is prohibited without the permission of Wilde Willow.


ORDERS

Before purchasing from the Wilde Willow website, we would encourage you to be 100% sure that you are happy with your selection. Should you have any queries relating to our garments, our terms & conditions or our shipping arrangements, please email our customer service team at info@wildewillow.com.au

Once your order has been confirmed and shipped, we will not be able to make any changes.

All orders are subject to availability of stock.

Every effort has been made to portray the colours of products that appear on this website as accurately as possible.  We cannot guarantee any colour will be completely accurate.

Furthermore, the purchasing of clothing from the Wilde Willow online boutique to resale or on sale is prohibited. Goods are only for personal use including but not limited to gifting and/or buying on behalf of another for their personal use. A breach of this will result in cancellation and/or refusal of registration/order for goods.

 

FRAUDULENT ACTIVITY

We take all reasonable steps to verify that the order placed and the credit details are authorised. Should we suspect fraudulent activity, we have the right to cancel the order until credit card details are verified to us. We will contact you by email or telephone to confirm details provided.

 

REVISIONS

We have the right to make changes to our terms and conditions at our discretion. Please consult our terms and condition and FAQ section to keep up to date with our policies.

Should you not agree with such changes and want to unsubscribe to our newsletters, please email us and we will update your details.

 

LIABILITY

Wilde Willow is not liable for any loss or damage related to the use of this site or other linked sites. We are also not liable for the inability to access our site so if you have any problems or concerns on our website, pleasecontact us

 

PRIVACY

Please visit our policy page for more information.

 

SECURITY

Your security is always a priority at Wilde Willow however we cannot guarantee any data or program available for download on this website or linked websites is viruses or other spyware free. By using our website and downloading our content, you agree to the risk of any damage to your computer.

It is imperative that you keep your username and password details in a secure location as you are liable for any activity on your account even by an unauthorised person. If you suspect unauthorised activity through your Wilde Willow account, please contact us so we can cancel your account and look into the activity.